My first experience with Lyft [View all]
(I'm posting this here because I don't know where else to post it)
Had a doctor's appointment, mainly for lab work so I could get my prescriptions refilled. I no longer have a car, so yesterday I booked a ride with Lyft, and they confirmed for this morning at 7:30 am. I had been fasting for the lab tests, no easy trick for me!
I'm standing on my porch at 7:30 with my oxygen, purse, and fully masked up. I look at my phone and there is a message from Lyft that my ride has be cancelled due to an error. WTF? Anyway, I'm hungry as hell, but decide that I've gone this far, so I try to book a ride with Uber. They decide they need a second credit card for security purposes. I provide all the info, and they respond that it doesn't match my first card (address, I guess). I gave up, went inside and cancelled my appointment.
It was impossible for me to find a direct phone number for either Lyft or Uber.
To say that I am mad and frustrated is an understatement. To any of you who use car services, have you had good experiences? Is it just me?
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