Oxygen equipment issues . . . [View all]
I've been a customer of Lincare for about twenty years, getting all of my oxygen supplies through them. But their service level has been declining for quite some time, now. They closed the local office, sending a letter explaining that the move would "help us to better serve you," never mind that the nearest office is now some 40 miles away. So, gone are the days when I could drop in to get cannulas or a new regulator.
Just spent nearly an hour on the phone with them trying to sort out some issues with concentrator and bi-pap. She was polite, but it seemed as though she had no idea what I was talking about. She said I'd have to get my doctor to re-order all my machines. Huh? So, I called my pulmonologist's office and explained the situation to the nurse, and she was as surprised as me. Now, I wait.
Has anyone else had problems with Lincare?
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