Washington D.C.: Riders try out Metro’s new stainless steel fare gates

[marmar]

(WaPo) Select groups of Metro riders got their first glimpse this week of the next generation of subway fare gates.

A total of about 60 riders were invited to various sessions to test nine different machines in the basement of Metro’s headquarters as the transit agency prepares to replace the current fare gates and revamp the way passengers pay.

The machines had been shrouded in white tarps for weeks. On Wednesday night, about a dozen members of the transit agency’s riders advisory group got to try out the gates.

“This is about looking at the design, the ease of use and the experience of using it,” Alison Simon, Metro’s director of customer research, told a group of riders before taking them through the new fare gates. ...................(more)

The complete piece is at: http://www.washingtonpost.com/local/trafficandcommuting/riders-try-out-metros-new-stainless-steel-fare-gates/2013/06/06/06a43e6e-ceb9-11e2-9f1a-1a7cdee20287_story.html