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Mark.b2

(515 posts)
2. MCD is the 3rd largest holding in my portfolio, not including any shares that may be...
Thu Jan 26, 2023, 09:38 PM
Jan 2023

In mutual funds.

I try to go to a McDonald's at least once a week. The pay doesn't so much concern me like it did. I'm more concerned about the quality of the employee they are getting for higher wages.

It's not just McDonald's. I've experienced it at other fast food businesses. I've learned to check my order at the drive thru.

And it's not just fast food. Last week ar Salt Grass, my wife had to send her steak back twice to get it to medium well (overcooked I know!) A couple weeks ago, we got home from a nice dinner at Ruth's Chris (a middle of the pack high-end steak house). Unpacking the leftovers we brought home, our leftovers were accompanied with someone else's. I called them to let them know and she said they hadn't heard from anyone. And frankly, she didn't seem to give a shit.

It seems nowadays that so many customer-facing employees in retail and dining have busted "give-a-damns". And that's after most getting significant wage bumps with more in the offing.

Oh, just thought of another group that have seen raises with not much customer service improvement...airline ticket agents!

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