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canetoad

(18,423 posts)
8. Off the top of my head
Sun Dec 29, 2024, 01:26 AM
Dec 29

Get your old hard drive back. He's not entitled to keep it. There are all sorts of freebies to recover data, and I'm happy to step you through it.

Tell me a little about your machine: desktop/laptop? Operating system: win11 or earlier. Or Linux/Mac.

Type of hard drive: Disk drive (the older, bigger ones) or SDD - solid state? And anything else you care to pass on.

TBH, he sound like a bit of a dick. Did he give you a reason for replacing the drive? A virus or trojan doesn't usually need installation of a new drive. Did he say precisely what was wrong with it and list the problem he found?

If you can get your old drive back, I can also help you with partitioning your drive (depending on it's size) and moving your own stuff off onto the new partition. Never lose your files again.

Recommendations

2 members have recommended this reply (displayed in chronological order):

yes, bring it to their attention Skittles Dec 27 #1
Did the virus protection warn you? usonian Dec 27 #2
How did the notification arrive? canetoad Dec 27 #3
I took it into the shop ailsagirl Dec 27 #4
It would be interesting canetoad Dec 27 #5
Yes ailsagirl Dec 27 #6
You asked!! ailsagirl Dec 29 #7
Off the top of my head canetoad Dec 29 #8
He wasn't in the office today when I picked it up ailsagirl Dec 29 #9
Another question ailsagirl Jan 2 #14
Scam alert CloudWatcher Dec 30 #10
I think it's OK now, but I won't be going back to that shop!! ailsagirl Dec 30 #11
I think Cloudwatcher LPBBEAR Dec 30 #12
Thanks for your post ailsagirl Dec 30 #13
Latest Discussions»Help & Search»Computer Help and Support»I supposedly have virus p...»Reply #8