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Computer Help and Support

Voltaire2

(15,119 posts)

7. You did the right thing with two factor authentication.

Reply to LAS14 (Original post)

Fri Apr 12, 2024, 10:45 AM

Apr 2024

It is much harder to hack your accounts that are protected this way.

If you want to, you can opt in to using a 'passkey' authenticator app that adds one more level of security.. Not all platforms support passkeys, but more do everyday. The apps are all free and are available from google, microsoft, and others.

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Does this seem familiar (PayPal). Well, anyway, may I fuss and fume????? [View all] LAS14 Apr 2024 OP

Damn LAS14.......i'm so sorry for what happened......can't help you just want to give you a hug. a kennedy Apr 2024 #1

:-) LAS14 Apr 2024 #3

The e-mails could be fake. TwilightZone Apr 2024 #2

The problems are visible on the PayPal web site when logged onto my account. LAS14 Apr 2024 #4

There's no fee to set up two-step authentication. It can be done through a web browser (but not through the app). TwilightZone Apr 2024 #5

I tried it. LAS14 Apr 2024 #8

I avoided two-step verification until I experienced a similar problem (not with PayPal). Now I know immediately...... usaf-vet Apr 2024 #6

You did the right thing with two factor authentication. Voltaire2 Apr 2024 #7

I searched my app store for "authenticator app," and in the... LAS14 Apr 2024 #9

microsoft and google have free apps. Voltaire2 Apr 2024 #10

There's a free authenticator app by Google EarlG Apr 2024 #11

I just looked at the Google one, Bayard Apr 2024 #16

Fair enough EarlG Apr 2024 #17

Is the same password used on other sites? You may have a keylogger installed on your computer/device. usonian Apr 2024 #12

I have Malwarebytes, and it runs every night. Can I do more? nt LAS14 Apr 2024 #18

No other sites use the 2 or 3 new passwords I created for Paypal over the last 10 days. nt LAS14 Apr 2024 #19

Reply to your two replies above. Those are the right thing to do! Can't suggest more at this time. NT usonian Apr 2024 #20

How I solved that problem Timewas Apr 2024 #13

When you got the email did you click on the link in the email? CrispyQ Apr 2024 #14

I had problems years ago where phish emails were confirmed coming from inside Paypal bucolic_frolic Apr 2024 #15