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I voted absentee in the DE Primary by email the other day. [View all]
I thought their instructions left *A LOT* to be desired. They listed 2 ways to email the ballots, and multiple ways to create the files, and one set of instructions said what to use as the "Subject", where the other one didn't say at thing about it.
I'm a web developer and have been in tech support for over 20 years. I received an email this morning saying my Ballot Pkg had come through OK, but my Voted Ballot file was unreadable. I was told to go back into the voting program and reauthorize/redownload my docs, take a screen print or pic of my voted ballot, and send them as attachments again before 8pm tonight.
I can't imagine my MIL or our elderly friend doing this and getting it right without additional support.
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