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intheflow

(29,233 posts)
7. It's a PITA.
Fri Dec 20, 2024, 09:23 AM
Dec 20

Last edited Fri Dec 20, 2024, 10:16 AM - Edit history (1)

It assumes a level of access to tech and tech competencies that many people don’t have. If you need to access email to get, say, a copy of your birth certificate, but you set up your account 5 years ago and haven’t touched it since, and the phone number you gave isn’t even your phone number anymore, it's more than useless. It’s a major impediment for a lot of people needing to access urgent information. It’s classist. This is my near-daily firsthand experience. YMMV.

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