Some USPS workers stealing mail: Inspector General report

[Gary 50]

15. I lost $1975 to the post office.

I sent a package for an Ebay sale insured for $1975, the price the item sold for, and the postage and insurance came to $40. A week or so later the intended recipient said she never got the item. I said it was reported delivered and had to be signed for. She said she never signed for it and never saw it. I asked her to talk to her mailman to find out who signed it. Later she emailed me that her mailman had printed her name and left it at her house. So, she puts in a claim on Ebay since she doesn't want to take the $1975 loss. I refunded her money because 1-I believed her story, 2- there was no signature on the return receipt and 3- Ebay would probably refund the money 9 out of 10 times regardless of the situation. I put in a postal insurance claim. A real pain in the ass, hours finding records and printing copies and filling out forms. They rejected my claim. I appealed. I pleaded with them to confirm what happened by contacting the local post office and finding the letter carrier who "signed" the receipt. Spent hours more on my appeal. Rejected. I have appealed again. Took less than an hour. I expect the same bullshit answer. My next letter won't be so nice, but it will be futile. They know they lost my package. What did my $35 insurance (plus $5 postage) buy? I guess they are using the United Healthcare model.