I'm moving soon. Will my DU star membership still be in force when I reconnect my computer at my new place?

[CTyankee]

[flor-de-jasmim]

1. Yes.

[CaliforniaPeggy]

2. Of course. Moving doesn't affect your status on DU. nt

[CTyankee]

4. Thanks. I wondered if unplugging my computer would change my membership status. I don't remember

my password. So I wondered if when I tried to go on DU again I wouldn't be recognized.

[chia]

5. You're logged in now. If you don't remember your password,

then go to your account settings right now and update your password to something you will remember so that when you connect your computer at your new place, you’ll be able to log in without any problems.

[CTyankee]

9. Hi, can you tell me where my account settings can be found?

I'm in a bit of a panic now. My mind is on the move which is happening now. Thanks!

[chia]

10. Sure, select the "my DU" tab and then select "account settings"

The fact that you don’t remember your password means you wouldn’t be able to log in if you had to, without going through a process to retrieve your password.

Updating your password now (and then making sure you write it down and keep where you’ll be able to find it) means that you’ll be able to login from anywhere.
Good luck with your move!

[CTyankee]

11. all I see are dots, no letters/numbers. what do I do?

Are 8 letters/numbers enough?

[progree]

12. Here's what I see:

Here's what I see: "My DU" tab -> Account Settings -> Change Password

when I click on Change Password, I see my username, and a box with "Password" in it.

Since you don't know your password, click the "Forgot password" link that is there below the "Verify" button

It says "You will be SIGNED OUT of your account so that you can request a new password. Proceed?"

I don't know what happens next if _I_ click OK, I don't want to risk losing my current password, so I'm going no further with this by clicking OK.

To answer a specific question of yours, my password happens to be 8 characters (both letters and numbers). It may be that new passwords have to be longer, whatever.

There should be guidance or rules on that page about choosing a password (like I said, I don't want to go further in the process because I might lose my current password, so I don't know if there is guidance or not)

If no guidance/rules, Just type in an 8 character (or longer) password in place of the dots you see, and of course write it down. (You may get away with a shorter password, I don't know, but the longer, the more secure).

I have no idea what will happen next.

[chia]

13. I started the process, as if I was going to change my password,

And I see that you have to *enter* your current password in order to change your password. That’s a problem for you, since you don’t remember your current password. As another DUer has pointed out, requesting a new password will sign you out. Assuming you are certain of the email address that your password change request will be sent to, you should be able to access it via your email. If you think there’s any possibility that you may have used a different email in the past that you can’t access, I suggest you contact the administrators for more help. Good luck!

[LearnedHand]

3. Your account is tied to your email address, not your location

Good luck with your move!

[Tetrachloride]

6. Big 10-4.

see you on the flip side

[Ocelot II]

7. It doesn't matter where you're physically located,

or if you unplug your computer and move it somewhere else. Once you're at your new location and the computer is turned on, your star membership will be "remembered" by DU. You could go anywhere in the world.

[PoindexterOglethorpe]

8. Duh. All of your passwords should still

work. Same if you simply choose to sign in to DU from any other computer.

[progree]

14. DU software asks me to sign into DU about once a month or so

I'm surprise this hasn't happened to you.

It just so happens that about half an hour ago, I clicked on my usual DU home page bookmarked link and it showed me a page where I wasn't signed in and asked me to sign in (usually this link takes me to the DU home page with me already signed in).

Note I haven't done anything unusual in the slightest or in the least since the last time I accessed DU. I didn't clear my browser cache, I did not restart my computer, none of that.

Anyone else?